Contact us for any general enquiries or questions you have.
Have a question about UpTrade or our services? We're here to help.
Need help with your account or a transaction? Our team is ready.
Address
55 Collins St, Melbourne, 3000
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At UpTrade, trust and transparency form the foundation of everything we do. We are committed to giving our clients complete confidence in who we are, how we operate, and the regulatory standards we uphold.
These measures reflect our promise to provide a safe, transparent, and regulated environment for all UpTrade clients.
Quick answers to common questions
Our team typically responds to enquiries within 24-72 hours during business days.
Yes. UpTrade is an AUSTRAC regulated Digital Currency Exchange (DCE100856266-001) with full AML/CTF compliance. We have also submitted our AFSL application for upcoming digital asset licensing requirements.
UpTrade is an Australian registered company (ABN: 49 672 404 929) with our registered office at 55 Collins Street, Melbourne VIC 3000.
You can reach out for general enquiries about our services, account support, compliance questions, or any other matter. Our team is here to help.